|
Rating:  -
I had the TV for 13 months, during which time it was fantastic. I expected as much for $[...]. Mysteriously the TV simply died: the picture went blank and it failed to turn on.
To add insult to injury, I was just outside the 1 year warranty period when the TV failed, so there was nothing I could do except pay through the nose to get it fixed (warning to those considering this flat screen: parts/labor are *expensive*).
I called Samsung to inquire about my options and found out through the official Samsung rep that THIS IS A COMMON PROBLEM WITH THEIR FLATSCREEN TVs!
Yes, your 1 year warranty is meaningless - I was told the majority of these failures occur after the TV is 1 year old.
BUYER BEWARE!
I thought I was buying a TV, and now $[...] later I have nothing.
Boy, I'm missing that old, bulky tube TV that lasted 10 years and never had a single problem.
Rating:  -
I have been very pleased with the picture quality of this TV. It's easy to operate and the perfect size for a living room. When I was told by an Amazon sales rep that the product qualified for setup with delivery, but it turned out it didn't because it was on sale (great price!), an Amazon rep offered me a refund in the amount I paid Geek Squad to set it up. So a great customer service experience and a good deal. I've read some complaints about the sound on this set but I think the quality will suit the average viewer.
Rating: -
The Samsung LN37A550 was my first flat screen TV, and I do not use it as the center of a vast, complicated web of interlinked entertainment devices, but I am capable with various computer applications and technologies, including digital photography. I have had the TV for nine months and it has delighted me in every respect. I paced the aisles at stores comparing screens and concluded that the Samsung displays deserve their high recommendations. I still believe that.
One of the features that seemed like a big plus before I made the purchase was the TV's User Guide. I downloaded it, studied it, and asked myself: "Does this manual contain clear, well-written explanations of ALL of the TV's features and functions? Does it have enough diagrams and illustrations that I am unlikely to have to call customer service, or give up on finding an answer or fixing a problem?" In some ways, the manual sold the TV. Not only did it tell me a great deal about the TV's features and operation, but it reassured me that I would be able to get the most out of it. I compared it with manuals for equivalent models from other manufacturers and, in my view, the Samsung manual was the best written and organized.
Thanks to the manual, as soon as I got the TV, I had no trouble exploring the device and setting up everything to suit my tastes. The onscreen menus, while necessarily somewhat complex given the level of control Samsung gives the user, are set up well and it doesn't take long before the user can navigate them easily.
But in the end, a TV is all about the picture. Every time I watch something, whether TV or DVD, it's great. For anyone using over-the-air signals, the TV gets the most out of the digital conversion. One of the remote's buttons makes it easy to toggle between picture formats/sizes, allowing the user to get the most out the screen area.
I have no comments on the speakers' sound quality because I always listen with wireless headphones (a great way for an apartment dweller to get great sound quality and never, ever disturb a neighbor).
Rating: -
I bought this TV August 2008 and started to have screen blackout issues within 6 months. Customer service came 2-3 times and basically swapped out the power supply, mother board and the LCD panel itself. Only thing didn't change was the plastic cover and stand. The fix worked for a couple of months now, but a few days ago, the TV completely went dark.
I called customer service and got involved with the executive service team. I was informed initially that I will get a new TV, and waited 48 hours with no further response from Samsung. I called back, they not only questioned the legitimacy of my forwarded Amazon receipt, but also wanted to further repair the TV instead of sending me a new one.
Samsung customer service can not send out emails, doesn't want to maintain one-to-one service contact throughout this process and certainly don't try hard to solve problems for customers who had already went through so much trouble for a TV. For the 4th time in a row in a few months, I am WITHOUT a TV.
Samsung's product has issues, period. Don't give yourself the chance to have a BAD product and dealing with aggregation.
DO NOT BUY SAMSUNG PRODUCT, DUE TO BAD TECHNOLOGY AND BAD CUSTOMER SERVICE PROCESS.
Rating: -
Samsung LN40A550 40-Inch 1080p LCD HDTV
GREAT TV AND GREAT SERVICE......FIRST ONE ARRIVED DAMAGED....ONE EMAIL AND WAAALAAA......NEW ONE ARRIVED ON MY DOORSTEP WITHIN 10 DAYS.....THAT`S WHAT I CALL GREAT SERVICE.....AFTER THE SALE !!!
YOU CAN TRUST AMAZON.COM !!
BE WELL, DO GREAT WORK AND KEEP IN TOUCH,
FLYBOY STINSON
Television Show
Collectibles
Movie Searches
|
|
|
Search for posters,
art prints, photos, collectables, merchandise, toys, t-shirts
|
|
|
|
|
|
|
TV Guide
Program listings, celebrity profiles, industry
gossip, movie reviews, puzzle.
More
Entertainment
& TV Magazines
This site is
Hosted
by Bluehost
Read
my Bluehost Review
Most Popular TV collectibles
|
|
Home
Articles
Images
Forum
Search
Shopping
TV Trivia
Watch TV
Wallpaper
