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Rating:  -
Our office uses this printer/scanner for office work. As a small office, it works well for us. PROS: The printer and scanner work very fast. The machine is quiet and the print quality is clean and clear. The fax quality is as good as any, on the receiving end. Don't know how it is for faxes we send. CONS: The printer was not terribly expensive, but the replacement drum is $200, which is a hefty amount. We use this printer to print addresses and stamps on legal envelopes. It is a front feed but, instead of shooting the envelopes out the back of the printer, they coil back over and come back out the front. We have had trouble with this wrinkling the envelopes. The manual tells how to change a setting on the feed to avoid this problem, but this involves turning the printer all the way around and flipping two small levers. The machine is bulky enough that it isn't worth the trouble. We've resorted to printing our envelopes on another machine. Another issue is the scan quality, which is not very clear. Overall, it is a good, high quality machine with a few kinks.
Rating:  -
I have a home based company where I print & scan mostly. I purchased this machine after going thru 3....yes 3 HP multi function units and have never been happier. I dont print with evelopes so I dont know how that works but I have had this machine since March of 2006 and have had no problems until now. I had an error code to replace the paper feeder tray which I did at $[...]....no big deal. Then shortly after that I get a new error code that says replace fuser. Well the fuser is expensive...about $[...] bucks! So it is in my best interest to just get a new machine. I will buy another one just like this one and keep it in it's box until mine quits. I print and scan probablly at least 1000 pages per day so this unit has really stood up to my abuse. I must say I wish the toner was cheaper. I usually buy the high yeild toner which runs me about $[...] per month. Great machine for the money and I would recommend it. Oh, one more thing, I occasionally use it to scan color photos and the scanner works great for that. The pics look great. Probably not what you would use if you scanned pics for a living but for the occasional email or online post, it's great.
Rating:  -
I bought this when my trusty Brother MFC-9700 died. It had been a great printer, so I wanted to replace it. However, because it was urgent to replace it, I went to an office supply store and bought what they had - this model.
It appears very similar to the MFC-9700, but in practice, there are some problems.
1. It creases envelopes.
2. The paper tray doesn't hold very much. I'm constantly having to refill it.
3. The toner leaks like crazy. I've cleaned it many times but it still spills toner onto my documents.
I run a small business and have another printer which I use for final documents. I use the MFC-8460N for regular printing, some letters, and drafts, and as my fax machine. So these problems are not crippling, but they are irritating. Definately not the quality of the MFC-9700.
On the plus side, this model hardly ever jams.
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UPDATE: I'm updating after six months. The machine now jams frequently. I can't load more than about 20 sheets of paper at a time. I plan to take this model home and replace it with a higher quality, non-brother printer. Disappointing, because my previous experience with Brother was much better.
Rating: -
Work in a CPA office and use this printer everyday. Has 96,000 copies on it and no problems. Word of caution, at 100,000 copies, the machine needs a new fuser and laser which is almost the same cost of the machine new.....
I would buy another one again.
Rating:  -
The MFC-8460N worked well for two months and I was very happy with it. Then one day it just break down, and will not power on. I called and they said they will send a replacement; so I waited ... About two week later, not receiving the replacement, I called back and they said they had to verify the address. Another two week or so went by, still not receiving the replacement, I called and again they wanted to verify address again. Then again, still not receiving the replacement, so I called and for the third time they again needed to verify the address. I demanded to talk to the manager. He promised to send the replacement overnight; and I received the printer within two days. Unfortunately the replacement did not work either -- the paper kept being jam every single time! That would be the last Brother printer I would ever buy.
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