Rating: - Great Product
So we had gotten a new home entertainment system, and I was in multiple remote hell. So I bought this remote based off reputation, and boy did it stand up to it.

First of all, I like to think that I am fairly tech savy, and for the traditional person, this remote would have been a breeze to set up. However, I have a few components that are newer to the market, so they were not listed in thier database. After trying to manual configure it for 4 hours, I gave up and called customer support. This was one of the more positive experiences of my life.

The tech walked me through setting up my remote, as well as programed my remote on the back end to work the way I wanted it to. And now, my sound system (Sound On WHT-510) and my Netflix box (Roku) are a part of thier permenant database for everyone to use. Which I think is a great tool.

The great thing about this remote is the one function to turn everything to where it needs to be. As all the other reviews have mentioned, this feature makes life so much easier. Although I have noticed that you do have to be patient, as the remote can only send one command at a time. So if you are changing inputs on the tv, powering up your dvd player and swtiching inputs on your reciever, it has to process those commands in order. My biggest suggestion is to hit the button, set the remote down and let it run. In reality, it takes about 5 seconds.

I will say there is only one drawback, which I noted other people had mentioned. The remote is only fat at the back end where the batteries are. Which is expected. I would have prefered the remote be same size all the way through. It just feels more natural to me that way. The keys do make a clicking noise that I am not used too, but that is something that I will easily overlook just for the fact that I can put all my other remotes in a drawer.

I would recommend getting rechargable batteries for this remote. Or at least setting the backlight to be less than 20 seconds. I don't know how long they will last, but the remote is always on, so I can imagine that it will eat them pretty fast. A nice feature would be a sleep function on the remote to save batteries. In all honesty, I use rechargable all the time anyway, so I will regardless.